Batman: Arkham Origins publisher Warner Bros has apologized for bugs that have rendered the game unplayable for some players.
“It has come to our attention that there are issues that are negatively impacting the experience for some players,” Warner Bros said Thursday.
“The team has been working around the clock to review, validate and pinpoint the problems that have been reported and we have identified three main issues which we are tackling first, and are listed below.”
The three issues that have affected the game across all platforms are: infinite falling/falling out of world, unable to continue story, and FreeFlow Focus mode not unlocking upon reaching “Shadow Vigilante” rank 3. Warner Bros said they expect a software update to be available within the next week.
On the PC version, a progression blocker has prevented some players from navigating through the vent in the Burnley tower. An update for that issue recently went live.
Xbox 360 players have had to deal with corrupted saves and ongoing crashing/freezing issues. Warner Bros is still investigating those issues.
The first two games in the franchise, Arkham Asylum and Arkham City , suffered from similar issues.
Batman: Arkham Origins is the first game in the franchise that wasn’t developed by Rocksteady Studios. The game was developed by Warner Bros Montreal . The studio previously worked on the Wii U version of Arkham City , which allowed them to familiarize themselves with the modified Unreal Engine 3 utilized by Rocksteady.
“It’s a big responsibility taking on the Batman: Arkham franchise and the WB Games Montréal team has dedicated itself to giving players an experience that is worthy of the name,” Warner Bros Montreal vice president Reid Schneider said. “ Batman: Arkham Origins allows fans to play through a new take on Batman’s story while experiencing some enhanced game-play mechanics.”
Batman: Arkham Origins became the number one selling game on all available formats in the United Kingdom during its first week of sales, selling half as many copies as its predecessor, Arkham City . However, LEGO Batman: The Video Game remains the best-selling Batman game in the UK.