CVS is being sued for using a racist slur to describe a Korean woman on a receipt. Hyan Lee says that she was identified as “Ching Chong” Lee by the company.
According to CBS New York , Lee used her real name when she was ordering photos online but that wasn’t the name printed on her receipt. Lee is now suing the company for $1 million.
Lee said that she complained immediately after seeing the receipt and was told that the employee would be put into a training program. Her attorney Susan Chana Lask said that “no amount of CVS training” would solve the problem.
Lask said: “Ching Chong’ is a very pejorative, racial slur meant for Asians. That is not her name … There’s no amount, in my opinion, of training from CVS or any company that’s going to stop this kind of hate and bullying against someone’s race. To me, this is something that deserves psychological counseling, not CVS counseling.”
CVS released a statement saying that the company had a “firm non-discrimination” policy and was taking the lawsuit seriously.
CVS said: “CVS/Pharmacy is committed to treating all of our customers with dignity and respect and we have a firm non-discrimination policy. We take this matter very seriously as the allegations in the complaint describe behavior that is unacceptable and not in keeping with our values or our policies.”
This isn’t the first time that a receipt has landed a company in hot water. A woman was identified as “ Lady Chinky Eyes ” on a Papa John’s restaurant last year.