Windows 10 Falls Short On Windows Phone’s Promise Once Again

Windows 10 has let down quite a few of Windows phone users yet again.

Everything is fast-paced in the tech world, and that is why promises could be overlooked. Pieces of outdated technology also have the tendency to be left behind, with the assumption that users are upgrading to the newer devices as time progresses. However, a promise is still a promise, and a broken one is still a disappointment. This is why when Windows 10 was promised for every Windows smartphone, and then it didn’t materialize, a couple of Windows phone users were angry.

Windows 10, Microsoft’s newest and latest operating system, launched last July 29, 2015, and in fact, every Windows 8.1 and Windows 7 device was given the privilege to upgrade to the new Windows 10 for free until July 29, 2016. In 2014, Microsoft even promised that the new Windows 10 update will be rolled out to all Windows smartphones after the release. Microsoft made the mistake of not upgrading all Windows phones from Windows 7 to Windows 8 in 2012, and users are hoping Microsoft will not make the same mistake again.

If you own a Lumia Windows Phone 8 Device, then it will be upgraded to Windows 10. Official Confirmation from @Lumia Team.

— PhoneRadar (@phoneradarblog) November 14, 2014

However, Microsoft started rolling out the Windows 10 upgrade to Lumia phones this week and surprisingly, there are a few Windows smartphones who might not be seeing the Windows 10 daylight after all. Apparently, Windows phones that are running on 8.1 Denim and have more than 1 GB of RAM are only the ones who are getting the Windows 10 update.

Included in the list of phones that are not getting the Windows 10 update based on the official list published at the Verge are the Lumia 920, Lumia 1020, Lumia Icon, and Blu’s Win JR LTE. So what happened to Microsoft’s promise, you ask? While Microsoft is trying to appease people by stating the Lumia Icon might get an update sometime down the road, it seems there will be no second round of Windows 10 updates rolling out for the Windows phones.

This announcement, while it only affected a small chunk of Windows phone users, angered quite a number of people who purchased the recent Blu Win JR LTE. The Blu Win JR LTE was just released in 2015, and it was one of the Windows phones that were heavily advertised to be upgradeable to Windows 10 in the future. This promise could have led people to purchase the Blu Win.

But as Blu Win JR LTE users held their breath, waiting for the Windows 10 update, it seems Microsoft was silently sweeping the issue under the rug. Previously, when a potential buyer went to a Microsoft store and examined the tech specs for the Blu Win JR LTE, the Windows Phone 8.1 device was listed as upgradeable to Windows 10 when the new OS became available. But when you look up the device now at the Microsoft Store, the platform of the Blu Win JR LTE just lists it as a Windows Phone 8.1.

User Plazma10 at Reddit posted a photo of the phone’s listing before and after, and it’s shocking to see Microsoft quietly breaking its promise after the issue of the Blu Win’s Windows 10 compatibility was revealed.

Plazma10 was one of the people who purchased the Blu Win JR LTE when it released, with the hopes that the device would be upgraded to Windows 10 when it started rolling out for Windows smartphones. As of writing, Plazma10 has already approached Better Business Bureau about the complaint.

How will Microsoft respond to this issue? Below is the complete list of Windows phones that are getting the Windows 10 upgrade.

• Lumia 1520
• Lumia 930
• Lumia 830
• Lumia 730
• Lumia 735
• Lumia 640
• Lumia 640XL
• Lumia 635 1GB
• Lumia 636 1GB
• Lumia 638 1GB
• Lumia 540
• Lumia 535
• Lumia 532
• Lumia 435
• Lumia 430

[Photo by Andrew H. Walker/Getty Images for MTV]