PlayStation Network Outage Prompts 911 Call From Florida Kid
On Christmas day, a group launched an attack on the PlayStation Network and Xbox Live, causing a frenzy among gamers. Players weren’t able to connect to either network and some users reported that they have been locked out of their accounts, the Inquisitr reported.
Both PlayStation and Xbox acknowledged the issue on their respective Twitter accounts.
We’re aware users are having issues logging into XBL & are actively working to resolve. Please visit http://t.co/99xfLNN0o8 for updates ^JX
— Xbox Support (1-5) (@XboxSupport) December 25, 2014
We’re aware that some users are having issues logging into PSN – engineers are investigating
— PlayStation (@PlayStation) December 25, 2014
For avid game players, not being able to access accounts and play a game is devastating — even more so during Christmas break when they have all the time they need for gaming.
One kid from Florida decided that it was an emergency and called 911, according to Venture Beat. When the dispatcher answered the phone, the kid asked if she knows something about the problem with the PlayStation Network and Xbox Live. When the puzzled dispatcher said that there were other reports regarding the issue, the kid said that the networks have been down since Christmas. The dispatcher then said that the caller should probably call Sony directly on their hotline instead of calling the emergency number.
A sheriff from Palm Beach county shared the 911 conversation on Palm Beach County Sheriff’s Office’s Twitter account.
No we don’t know when they will restore service to Xbox or Playstation. Please Dial 9-1-1 only for emergencies. pic.twitter.com/nQCeWEEFP1 — PBSO (@PBCountySheriff) December 28, 2014
The PlayStation Network has now been fully restored after being offline for three days. PC World reported that Sony declared their network fixed on Sunday.
“PlayStation Network and some other gaming services were attacked over the holidays with artificially high levels of traffic designed to disrupt connectivity and online gameplay. This may have prevented your access to the network and its services over the last few days.”
However, players noticed in the afternoon that the network was far from fixed. On December 28, PlayStation tweeted that their engineers are doing their best to resolve the issue.
Our engineers are continuing to work hard to resolve the network issues users have experienced today. Thanks for your continued patience!
— Ask PlayStation (@AskPlayStation) December 26, 2014
Not being able to play a game on your PlayStation may not be an emergency that entails having to call 911. However, the FBI said that they are investigating the issue and looking for the group responsible for the attacks on the PlayStation Network and Xbox Live.
[Image via YouTube]